MuleSoft Accelerator for Financial Services icon

MuleSoft Accelerator for Financial Services

1.5.x
(0 reviews)

Boost time-to-value in your customer 360 initiatives with pre-built APIs, templates, and reference architecture for financial services

Financial services customers expect highly personalized products and services. MuleSoft Accelerator for Financial services simplifies customer 360 initiatives by unlocking both core banking and insurance platforms, systems of engagement (such as CRM and ITSM), Insuretechs, and FinTech data. This enables a higher level of customer service, real-time relationship management, and a more connected digital experience.

Functional view diagram for financial services accelerator

Use cases

Use case 1 - Core banking foundation — allows for the display of a customer’s financial summary from multiple systems. There are two views supported in this solution:

  • Customer view — allows customers to view their latest financial summary, retrieve account transactions, and dispute a transaction.
  • Customer service representative (CSR) view — allows CSRs to view the customer’s financial summary, refresh the customer's financial information from back-end systems, and resolve a disputed transaction.

Use case 2 - Onboarding - This use case accelerates the delivery and development of an enhanced onboarding solution to streamline banking loan origination and wealth management client account opening procedures.

  • Use case 2a - Customer onboarding - Banking — Create an easy and straightforward onboarding experience by empowering consumers to apply for a loan via a digital channel.

  • Use case 2b - Client onboarding - Wealth management — Accelerate the delivery and development of a streamlined and automated client onboarding solution. Wealth management client service teams will be able to reduce the risk of manual errors by integrating systems and digitizing workflows. The result is a client 360 data model that delivers an enhanced experience for both the client and financial advisor.

Use case 3 - Payments modernization — accelerates the development of modern payment solutions for Financial Institutions. Banks and Credit Unions will be able to deliver a diverse payments landscape that can address multiple types of financial transactions and customer needs.

Use case 4 - Address change orchestration - The use case accelerates the delivery and development of a home address validation solution for streamlining downstream processes impacted by postal address changes. There are two extensions for this use case:

  • Use case 4a - Address change orchestration: Insurance — Streamline downstream events that result from policyholder or carrier postal address adjustments. The address change orchestration use case for insurance delivers a solution for address confirmation, seamless policyholder data updates, and single home policy coverage assessments, resulting in faster policyholder premium updates.
  • Use case 4b - Address change orchestration: Banking — Enhance your customer service teams’ upsell, cross-sell, and service opportunities that result from customer postal code address changes. The address change orchestration use case for banking supports faster address validation and increased customer service opportunities, including personalized products and offers.

API-led diagram


API-led diagram for financial services accelerator

Available assets

Accelerator assets include API specifications, implementation templates, custom assets, and common services. Most interfaces use canonical data model definitions, which makes these assets plug and play and highly reusable. Individual assets can therefore be leveraged either as part of a use case, following the reference architecture provided, or independently to support different use cases, depending on your needs.

The following assets are available for this accelerator:

FINS System APIs

FINS Process APIs

FINS Experience APIs

FINS Listeners

Custom components

  • Accelerator CIM Global Library | Source
  • Accelerator CIM Market Library | Source
  • Accelerator Common Core | Source
  • Accelerator Knit Maven Plugin | Source
  • Accelerator POM Parent | Source
  • FINS Banking Library | Source
  • FINS Common Library | Source
  • FINS Common Resources | Source
  • FINS Open Banking Library | Source
  • FINS Financial Account Sync Lightning Web Component | Source
  • FINS Fraud Analysis Application | Source
  • FINS Insurance Library | Source
  • ID Graph Lightning Web Component | Source
  • FINS Payments Frontend Web UI | Source

Common services (can be used across any use case)

What is a MuleSoft Accelerator?

Accelerators are a collection of technical assets (predominantly API specifications and implementation templates) and documentation to accelerate the implementation of multiple use cases supporting a larger business or industry problem.

Accelerators are designed as modular building blocks. Customers can change the patterns, mappings, and endpoints to suit their needs. They represent the best practices we recommend to customers in accomplishing these use cases. Customers will save hours of discovery, design, development, and testing each time they use an accelerator asset.

To access any of the links described in this Accelerator, you must log into Anypoint Platform.

Give the assets a try and if you have any questions or feedback, please let us know at solutions-questions@mulesoft.com. You can also engage with other users on the MuleSoft Forum, and submit ideas in the Ideas Portal. We look forward to hearing from you!

Reviews

TypeCustom
OrganizationMulesoft Inc.
Published by
MuleSoft Solutions
Published onAug 2, 2022
Contact nameMuleSoft Solutions
Contact emailsolutions-questions@mulesoft.com

Asset versions for 1.5.x

Version
1.5.0