RCG Customers Process API

This asset is a component of the following MuleSoft Accelerators:

• MuleSoft Accelerator for Retail
• MuleSoft Accelerator for Consumer Goods

These solutions accelerate the implementation of essential integration use cases with pre-built APIs, templates, and reference architectures. Our foundational assets are expertly designed to jumpstart your top integration and business initiatives so that IT teams can spend more time innovating and less time building from scratch.

The Customers Process API orchestrates the data flow between different systems. It supports the following functionality:

• Orchestrates Customer profile data to be synced from B2C Commerce, Salesforce, SAP, OFBiz to MDM and downstream systems.
• Orchestrates Customer contact data (ContactPointEmailAddress) to be synced from B2C Commerce, Salesforce, and SAP to Salesforce Marketing Cloud.
• Orchestrates Individual data to be synced between Salesforce and Marketing Cloud and to MDM.
• Orchestrates Organization data to be synced from Salesforce and SAP to MDM and downstream systems.
• Sync Customers in batch from SAP S/4 HANA to Salesforce Consumer Goods.Note: Salesforce Marketing Cloud and B2C Commerce do not support Organization Data.

Customers can use this integration template to accelerate implementation.