FINS BIAN Customer Workbench Process API

Examples of Use

A customer downloads an end-user financial management application offered by the bank

Role Definition

This service domain handles the distribution and operation of a client device based/resident facility to support local working and access to the banks different products and services. It allows for the customer to maintain information and configuration settings remotely to govern their own access environment as necessary. The service domain operates outside the bank but is included in the landscape as it may run application capabilities that are either provided by or certified for use by the bank.

Related Business Scenarios

EXT HANDLE REQUEST TO ESTABLISH CREDIT TRANSFER STANDING ORDER ON CORPORATE CURRENT ACCOUNT

EXT HANDLE REQUEST FOR PREFERENTIAL RATES FOR CORPORATE CURRENT ACCOUNT

EXT HANDLE REQUEST TO DETACH ACCOUNT FROM CORPORATE PAYROLL SERVICE AGREEMENT

EXT HANDLE REQUEST FOR EARLY RENEWAL OF TERM DEPOSIT

EXT HANDLE REQUEST FOR HIGH VOLUME VIRTUAL ACCOUNT OPENING

EXT HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR RETAIL CUSTOMER

HANDLE CUSTOMER REQUEST FOR USER ACCESS TOKEN USING BANK AUTHORIZATION GRANT AND ITS CLIENT SECRET WITHIN ACTIVE CONTACT

EXT RECORD CORE SEPA DIRECT DEBIT MANDATE AT CREDITOR BANK

HANDLE SERVICING REQUEST FOR ACCESS ATTEMPT WITH OUT OF PATTERN CUSTOMER OR TPP BEHAVIOUR

EXT HANDLE REQUEST TO ADD SIGNATORY TO CORPORATE CURRENT ACCOUNT

EXT HANDLE REQUEST FOR RENEWAL OF UNCOLLATERALISED CONSUMER LOAN

EXT HANDLE REQUEST TO OPEN VIRTUAL ACCOUNT

EXT DISBURSE MERCHANDISING LOAN

EXT PROCESS B2B DIRECT DEBIT MANDATE NOTICE FROM CREDITOR BANK AT DEBTOR BANK

CREATE CUSTOMER REPORTS

EXT HANDLE REQUEST TO CHANGE CORPORATE CURRENT ACCOUNT OWNERSHIP

EXT HANDLE REQUEST TO CHANGE TERM DEPOSIT ATTACHED CORPORATE CURRENT ACCOUNT

EXT HANDLE REQUEST TO CLOSE VIRTUAL ACCOUNT

EXT HANDLE REQUEST FOR HIGH VOLUME ACCOUNT OPENING

EXT HANDLE CUSTOMER RELATIONSHIPS CASE

HANDLE CUSTOMER REQUEST FOR PAYMENT ORDER DURING ACTIVE MOBILE ACCESS SESSION

EXT HANDLE REQUEST FOR COMBINED ACCOUNT STATEMENT

EXT HANDLE MERCHANDISING LOAN APPLICATION

EXT HANDLE REQUEST TO OPEN CORPORATE CURRENT ACCOUNT

EXT DISBURSE RENEWED UNCOLLATERALISED CONSUMER LOAN

EXT HANDLE REQUEST TO REACTIVATE DORMANT CORPORATE CURRENT ACCOUNT

EXT HANDLE BULK REQUEST FOR OPENING SALARY ACCOUNTS

EXT HANDLE REQUEST TO CHANGE TERM DEPOSIT AGREEMENT CONDITIONS

EXT HANDLE REQUEST TO CHANGE VIRTUAL ACCOUNT OWNERSHIP

EXT HANDLE REQUEST TO MOVE OVERDRAFT LIMIT BETWEEN VIRTUAL ACCOUNTS

EXT HANDLE REQUEST TO USE DIRECT DEBITS AS PAYMENT INSTRUMENT

EXT HANDLE REQUEST TO ADD ACCOUNT TO SWEEP AGREEMENT

EXT HANDLE INSTRUCTION TO TERMINATE B2B DIRECT DEBITS SERVICE AT CREDITOR BANK

EXT PROCESS CLOSING OF UNCOLLATERALISED CONSUMER LOAN

EXT HANDLE REQUEST FOR OVERDRAFT LIMIT ON VIRTUAL ACCOUNT

EXT HANDLE REQUEST TO PRE-OPEN CORPORATE CURRENT ACCOUNT

EXT HANDLE REQUEST FOR MODIFICATION OF MERCHANDISING LOAN

INITIATE PAYMENT ORDER

HANDLE CUSTOMER REQUEST TO LOG ON TO BANK TO AUTHENTICATE AND TO AUTHORISE CLIENT ACCESS TO THEIR ACCOUNT

EXT PREPARE TRANSFER OF OWNERSHIP AND TITLE

EXT HANDLE REQUEST TO OPEN TERM DEPOSIT AGREEMENT FOR RETAIL CUSTOMER

EXT HANDLE REQUEST FOR ACCOUNT STATEMENT AND BALANCES

EXT HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR CORPORATE CUSTOMER

EXT HANDLE REQUEST TO OPEN RETAIL CURRENT ACCOUNT

HANDLE REQUEST FOR CONSUMER LOAN FINANCIAL ANALYSIS REPORTS

HANDLE TPP REQUEST FOR REGISTRATION WITH BANK AND EXCHANGE OF ‘CLIENT IDENTIFIER’ AND ‘CLIENT SECRET’ FOR LATER REFERENCE

HANDLE REQUEST TO GET CUSTOMER ACCOUNT BALANCE

GET CUSTOMER REQUEST AND SHOW ACCOUNT BALANCE

EXT HANDLE REQUEST FOR CORPORATE DEBIT CARDS SERVICE

EXT HANDLE REQUEST FOR EARLY CLOSING OF TERM DEPOSIT

PROCESS ACCESS REQUEST BY TPP ON BEHALF OF CUSTOMER

EXT HANDLE REQUEST TO CLOSE CORPORATE CURRENT ACCOUNT

EXT PROCESS CLOSING OF MERCHANDISING LOAN

EXT HANDLE REQUEST TO TERMINATE SWEEP AGREEMENT

EXT HANDLE REQUEST FOR ACCOUNT STATEMENT AND OUTGOING CREDIT TRANSFER

HANDLE REQUEST FOR WITHDRAWAL FROM CONSUMER LOAN

EXT HANDLE REQUEST TO ESTABLISH TERM DEPOSIT AGREEMENT

PROCESS CUSTOMER ACCESS REQUEST AND AUTHENTICATION

EXT HANDLE REQUEST TO CHANGE SWEEP SEQUENCE

Core Business Object

CUSTOMER WORKBENCH

Key Features

• Provide customer access to the bank’s network
• Maintain local bank applications and access capabilities

• Support local financial data analysis and bank service matching

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Customers can use this integration template to accelerate implementation.